Business workflow automation for connected teams

Connect your data, automate your work, and manage it from one workspace.

ChannelFlow helps teams connect external data sources, run automations, trigger alerts, communicate with clients, collaborate internally, and view reports from one secure workflow platform.

Connected data Use SQL Server, Excel, APIs, and other business systems as workflow sources.
Automation & alerts Trigger actions, alerts, messages, tasks, and team updates from your data.
Reports & visibility Use dashboards, custom reports, and Power BI Embedded to monitor operations.
ChannelFlow Workspace
Workflow app

Client Follow-Up Workflow

Manage assigned actions, communication, automation, reports, and internal updates.

Live workspace
42 Open actions
11 Due today
8 Automations run

Follow-up queue

Data-driven records that need action from the team.

Customer action required Customer follow-up due. Reach out to the customer.
Send WhatsApp
Incoming message Client sent a new message in Inbox. Send a reply.
Send Email
New order placed A new order was placed. Take action now.
Approve
Automated Messaging
Message template

Hi, just following up on your request. Please let us know if you would like us to proceed or assist with any changes.

One platform for data, workflows, alerts, communication, and reporting.

ChannelFlow connects the systems your business already uses and turns your data into practical workflows, team actions, customer communication, dashboards, and reports.

Workflow Command Centre

Connect data, automate actions, manage communication, and report on the work that matters.

Secure Tenant-ready Team-based
External data sources

Connect operational data from the tools your business already uses.

Automations & alerts

Run workflows when business rules, dates, statuses, or thresholds are met.

Client communication

Communicate through approved customer-facing channels.

Internal team communication

Keep teams aligned with assigned actions, notes, updates, and ownership.

Dashboards & reports

View operational dashboards, custom reports, and Power BI Embedded reports.

Custom workflows

Build workflows around your own business rules, teams, data, and actions.

Build repeatable workflows around your business data.

Use ChannelFlow to turn everyday business processes into clear, trackable workflows — from operational alerts and customer communication to internal team actions, reporting, and management visibility.

  • Connect SQL Server, Excel, APIs, and operational data sources.
  • Create actions from dates, statuses, thresholds, exceptions, or business rules.
  • Send customer communication through channels like WhatsApp and Office 365.
  • Notify teams, assign owners, track activity, and monitor results through reports.
1
Connect your data Use SQL Server, Excel, APIs, and other business systems as the source for workflows.
2
Define your workflow Choose the trigger, condition, owner, action, alert, and communication channel.
3
Automate actions Create alerts, assign tasks, send messages, update workspaces, or notify internal teams.
4
Report and improve Track workflow progress through dashboards, custom reports, and Power BI Embedded reports.

Everything your team needs to connect, automate, communicate, and report.

ChannelFlow brings together data sources, automations, alerts, client channels, team collaboration, and reporting in one practical business platform.

Data source connections

Connect SQL Server, Excel, APIs, and operational data sources to power workflows and reports.

Automations and alerts

Trigger actions, reminders, alerts, assignments, and messages from business rules and data changes.

Client communication channels

Use channels like WhatsApp and Office 365, with Gmail, Facebook Messenger, and Instagram Messaging planned or beta.

Internal team workflows

Assign owners, update teams, manage actions, and keep internal communication linked to the workflow.

Reports and dashboards

Build dashboards, custom reports, operational views, and Power BI Embedded report experiences.

Custom workflow apps

Create workflow apps around sales, finance, operations, service, stock, reporting, or any custom process.

Flexible workflow apps for different teams and business processes.

ChannelFlow can support many operational workflows because it starts from your data, your rules, your teams, and your communication process.

Operations Alerts

Operational alert workflows

Create alerts from stock levels, statuses, exceptions, overdue actions, service activity, or operational thresholds.

Data change Rule matches Team notified
Customer service Communication

Client communication workflows

Send structured communication through WhatsApp or Office 365 and keep activity visible to the team.

Customer action Message sent Activity logged
Management Reports

Dashboards and reporting

Give managers visibility through dashboards, custom reports, Power BI Embedded reports, and operational summaries.

Workflow data Dashboard Decision made
Teams Actions

Internal team action tracking

Assign actions, track ownership, monitor completion, and keep team updates linked to the correct workflow.

Action created Owner assigned Progress tracked

Connect the channels your clients and teams already use.

ChannelFlow is designed to support client communication, internal workflow updates, and future channel expansion.

WhatsApp Client messaging, templates, replies, attachments, delivery tracking, and workflow communication.
Office 365 Microsoft 365 mailbox-based client communication and workflow messaging.
Gmail Planned or beta support for Gmail-based communication workflows.
Social messaging Facebook Messenger and Instagram Messaging are planned or beta channels for future workflows.

See how ChannelFlow can connect your data, workflows, reports, and communication.

We’ll walk through your current systems, data sources, communication channels, reporting needs, and internal workflow process to show how ChannelFlow can support your business.